Frequently Asked Questions


Yes, changes are usually possible up to a certain point before your event. Let us know as early as possible, and we’ll do our best to accommodate.

Absolutely. We offer delivery, setup, and collection services. Fees may vary depending on location and event size.

We recommend booking as early as possible, especially for peak seasons. A lead time of 2–4 weeks helps ensure availability and preferred styles.

Setup can be arranged upon request. Standard hire includes delivery and collection only unless otherwise specified.

We understand that accidents happen. A small damage waiver may apply, or repair/replacement costs will be charged depending on the item and extent of the damage.